1. Digital Ticket Delivery
Once your payment is successfully processed, a confirmed e-ticket (m-ticket / PNR) is generated instantly and made available in the following ways:
- Email: A booking confirmation with your PDF ticket is sent to the email address entered during checkout.
- SMS: A short confirmation containing the PNR and boarding details is sent to the registered Indian mobile number, where applicable.
- Account Dashboard: The ticket is always available in your GoroBus account under My Bookings.
2. Delivery Timelines
Digital tickets are delivered immediately after payment success — typically within a few seconds. In rare cases of payment-gateway or network delays, delivery may take up to 30 minutes. If you do not receive your ticket within this window, please contact support@gorobus.com.
3. No Physical Shipping
GoroBus does not ship any physical products, courier packages, or paper tickets. There are no shipping fees, delivery charges, or waiting periods associated with your booking.
4. Failed Delivery / Missing Ticket
If your ticket email does not arrive, please:
- Check your Spam / Promotions folder.
- Log in to GoroBus and view My Bookings to download the ticket.
- Contact support@gorobus.com or call +91 8287679005 with your PNR.
5. Contact
For any delivery-related concern, reach us at support@gorobus.com or +91 8287679005.